What kind of after-sales support is available?
We provide robust after-sales support, including online technical assistance (installation guidance, repairs, etc.) and spare parts service. Within the warranty period, if a quality issue arises, we offer free repairs or replacement parts (shipping is free within the contiguous U.S., though fees may apply for Alaska, Hawaii, or Europe). Contact us via email at support@libernovo.com, with a response within 24 hours on business days. For returns or exchanges, requests must be made within 30 days of delivery—see our Return & Refund Policy for more details.
